Advice: How can I volunteer in a project for homeless people?

Working as volunteer at a service for homeless people can be very rewarding and there are a variety of things you can do (such as welcoming, talking and listening to clients, serving food, driving, skills sharing, administrative work or helping set up short term shelters). Services often need a surprising variety of skills so it is worth thinking a bit beforehand about what kind of skills you have and what you would enjoy doing. You may also want to check what training and support services give to volunteers.

Homeless people may also find voluntary work a positive and beneficial experience, enabling them to gain skills and move into employment or further education. Off the Streets and into Work (OSW) produce a Volunteering Guide specifically for homeless people that explains the benefits and practical issues of volunteering.

Homeless London and volunteering

Many services for homeless people welcome support from volunteers and have a range of volunteering opportunities available. We are researching information for Homeless London about volunteering in hostels, day centres and advice services for homeless people.

You can find local projects that employ volunteers or have volunteering opportunities by using Search all services – simply type “volunteer” in the Text box, select "Homeless people" from the Person options and select a borough from the Area options.

Further information

Here are some other ways you can make contact with agencies that want volunteers:

• Use the do-it! website or the Volunteering England website to find general information about volunteering, details of your nearest volunteer bureau or details of available volunteering opportunities.
• Many homelessness organisations have information about volunteering in their services on their websites. Homeless London lists many service provider's websites.
• Timebank London also gives links to London organisations that have volunteering opportunities.
• Crisis set up their Open Christmas for a week every year so contact them on 0870 011 3335 for details of how you can help. In some areas of London, church or other groups set up temporary night shelters during the winter. Look out for information locally or contact your local volunteer bureau.
• The attached Volunteering booklet gives further information on homelessness agencies that have volunteering opportunities.